This Website is provided solely to assist customers in making legitimate reservations or otherwise transacting for online booking, and for no other purposes.

This web site www.cosmicexim.com (the “Site”) is published by Cosmic Exim Ltd FZC. (“COMPANY”). When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below.  These Terms and Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between IBC and you with respect to your use of this Site.

Content Available on Site
This Site is only for your personal use. You shall not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required provide your demographic information. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.

Age Restriction & Responsibility
If you use this site, you alone are responsible for maintaining the confidentiality of your account information and your password/s. You agree to accept responsibility for all activities that occur under your account or password. You represent that you are of age prescribed by law to be eligible to enter into contract, and use this to create binding reciprocal legal obligations, and are capable, ready and willing to discharge any liability you may incur as a result of the use of this site.

Your Rights to use the site
As long as you comply with the terms of these Terms and Conditions of Use, COMPANY grants you a limited, non-transferable license to use this site in accordance with the terms and conditions of this User Agreement. You may only use this site to make legitimate use of content and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. You shall not make enquiry or contact back request in the name of a fictitious person. You agree that you will not use any device, software or routine that would interfere or be reasonably expected to interfere with the normal working of this site.

Your will Provide Accurate Information
COMPANY does not warrant or guarantee the accuracy or completeness of the information provided on this Site. Under no circumstances will COMPANY be liable for any loss or direct, indirect, incidental, special or consequential damages caused by reliance on this information. The information on this Site may be changed or updated without notice. COMPANY may also make improvements and/or changes in the products, services and/or programs described on this site at any time without notice.

Online PAYMENTS
All online payments that happen for any of the product or services booked via site does not store the Credit card details of any customer in their database or in any data backup system or retrieval systems. Once you are ready to transact you are transferred to the bank site. The card details are captured on the credit card site and not ours hence we cannot be held responsible for any misuse of credit card what so ever.

Refund Policy
COMPANY reserves the right to determine the amount of refund value incase of cancellation and amendments. The decision on the quantum of refund will be final as that made by COMPANY. The refund will be made to the credit or debit card or account used by the user for making payment. It will take at most 15 days to process refunds for all services. There will be no refund for unutilized services unless specified. All cancellation and amendment charges will be applicable as per policies of the COMPANY.

Cancellation Charges
Cancellation charges will be 100% and no money will be refunded to the customer for services provide.

General Policy
It is mandatory for all guests to provide identity proof (passport for foreigners) at the time of making the payment. Please do ensure that you provide the scan copy of ID proof via email.

All consultation charges are exclusive of taxes. VAT on product, and corresponding Service Tax applicable as per State Government Regulations.

In case of TDS Deduction, you will have to provide us the TDS information within 1 month from the date of payment.

Disclaimer
The material in this Site could include technical inaccuracies or typographical errors. COMPANY may make changes or improvements at any time.

The materials on this site are provided on an “As Is” basis, without warranties of any kind either expressed or implied. Information, software, products, and services contained on this website, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by COMPANY. To the fullest extent permissible pursuant to applicable law, COMPANY disclaims all warranties of merchantability, relating to the information and description of the COMPANY (including, without limitation, the pricing, photographs, list of COMPANY amenities, general product descriptions, etc.).

COMPANY does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavour to ensure your fullest satisfaction. You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this Website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. COMPANY does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site.

You also acknowledge that through this Site, COMPANY merely provides intermediary services in order to facilitate highest quality services to you. COMPANY hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, satisfactory quality, and fitness for a particular purpose, title, and non–infringement.

COMPANY will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site.

You agree to defend and indemnify COMPANY and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind.

Terms and Conditions of Use
COMPANY may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

Towards this end, COMPANY may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.

If COMPANY, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then COMPANY may cancel the said orders at any time up to 5 hours before the scheduled time of departure of the relevant flight or 5 hours before the expected date of visit to any property booked through COMPANY.

 

Other Provisions
You may use our advice in certain matters which involve greater risks than others and you follow our advice entirely at your risk as to cost and consequences.

COMPANY requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations.

COMPANY is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of COMPANYs or for any personal injuries, death, property damage, or other damages or expenses resulting there from. COMPANY have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re–routing or acts of any government or authority.

COMPANY reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. COMPANY shall have no obligation to take the needs of any User into consideration in connection therewith.

COMPANY reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.

If any dispute arises between you and COMPANY during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Mumbai, India. The arbitration proceedings shall be in the English language.

The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.

These terms and conditions are governed by and shall be construed in accordance with the laws of the India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Mumbai, India.